Start: October 30, 2020
10:00 am
End: October 30, 2020
1:00 pm

Welcome to international craft and design online training with a focus on service, selling and marketing development.

Friday  30th October 2020 at 10am  – 1pm

The speakers are sales, marketing and customer service trainers and professionals:

  • Heini Salmu, Valmennuskumppani Oy, coach.
  • Satu Somero, Pisa design and Aito Lifestyle Shop, designer / entrepreneur.
  • Marika Saarela, Taito Shop Kankuri, sales and marketing.


Klo 10 am – 11 am

Heini Salmu, Valmennuskumppani Oy, KTM, ACC, coach.

The power of a positive customer experience
  • The importance of knowing your customers.
  • How to create a positive customer experience?
  • And how can it impact your sales?
  • What is your unique story?
Heini Salmu Heini Salmu
klo 11am -11.45am

Satu Somero / Pisa Design, Aito Lifestyle shop by Pisa Design, Designer and entrepreneur.

My way of trading
  • Shop in brick-and-mortar store (how to survive) (how to keep alive)
  • How do you buy from other pre-entrepreneurs (craft makers)
Satu Somero Satu Somero
klo 11.45am – 1.00 pm

Marika Saarela, Taito Keski-Pohjanmaa, Taito Shop Kankuri, Sales and marketing.

Craft Marketing, Sales and Distribution Channels – Case Taito Shop Kankuri
  • Craft shop – Selling unique craftwork, materials and services in storefront and online.
  • Pop up shop – Great opportunity for storefront and online store.


Fees & Tickets
Booking Form >>>